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Your Big Health Conversation – GP Services Survey
Locally the way in which you can access some of your GP services is changing with the introduction of:
Fareham and Gosport Clinical Commissioning Group and Southern Hampshire Primary Care Alliance would welcome hearing your thoughts on these services as they may make changes to how and where they services based on what local people say.
To find out more and share your views visit the CCG website. Alternatively, you can go directly to the survey asking for your views about GP services at: https://www.surveymonkey.co.uk/r/BigConversationGPServices.
Badgerswood Surgery in Headley, and Forest Surgery in Bordon, are a combined Practice run by the same medical, nursing and management team. In 2010 a Patient Participation Group was set up by the Practice consisting of patients, patient relatives and friends, to act as a liaison group with the Practice. A committee was formed which meets once every 6 weeks, a constitution drawn up, and the aims of the Group decided. A poster was produced outlining the Group’s aims and this was placed in each surgery’s reception. The main aims were:
In the short time we have achieved a lot. We have responded to numerous ideas and suggestions. We have looked at figures comparing the practice locally, nationally and internationally (and these are impressive) and we are now involved in setting up a comparison study of patient satisfaction within the practice.
We now produce a newsletter quarterly and this is available at the reception of each surgery. As well as detailing up to date information of what is happening in the Practice, it also contains an educational article written with the help of the nursing and medical staff. We have produced articles on"Diabetes","Flu", and"Management of Acute Stroke". The distribution of the newsletter has risen exponentially with each Issue, and almost 400 copies had to be printed with the last edition!
When the electrocardiography machine in Badgerswood Surgery broke, we raised over £1800 for a new machine. At present we are fundraising for new digital baby scales for Forest Surgery.
We are now looking for"Members" to join the PPG to help us further. Forms are available at the reception desk in the Surgery or with the January Newsletter and for a small Annual Fee (£5), members can join, assist us, advise us, help us and receive the newsletter delivered directly or by Email. Any help would be appreciated. Please contact surgery reception for a form.
You can contact the Patient Participation Group by emailing email@example.com
Yvonne Parker-Smith, Chairman.
Badgerswood & Forest Surgery have established a Patient Reference Group to help identify and continually improve our service to patients.
You can get involved in this group in two ways:
If you would like to become a member of one of these groups or require further information you can either:
Complete the Patient Group Sign-up Form Online
If you prefer, you can download the sign up form as a pdf document, print it out, complete it and return it to the practice.
Download the pdf version of our sign up form
We will be in touch shortly after we receive your form. Please note that no medical information or questions will be responded to.
Many thanks for your assistance
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you and sets out rules to make sure that this information is handled properly.
Patient Reference Group 2014-15 Report and survey results
Patient Reference Group 2013-14 Report and survey results
Patient Reference Group 2012-13 Report
Patient Reference Group 2012-13 Survey Results
Patient Survey Results 2011/12
Patient Reference Group Report & Action Plan
Contact the Patient Group with your feedback, suggestion, comment or question. Please do not use
this form for complaints - these should always be directed to the Practice Manager
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